This guide explains commonly used keyboard shortcuts for troubleshooting, updating, and reviewing change history within the system.

Important

• Some shortcuts are only available onboard vessels.
• Certain actions may reset local system files and reload application components.
• Users should save ongoing work before performing system resets or updates.

Ctrl + I — Reset System Files (Vessel Users Only)

Opens the System Recovery dialog where system files can be reset.

This action restores:

• System functionality
• Menus
• Local application components
• Core client files

Use this option if:

• The system displays unexpected error messages
• Menus or functionality are missing
• The application behaves inconsistently onboard the vessel

Navigation

Press Ctrl + I → Select "Reset system files"

Notes

• Available only for vessel users
• Recommended as the first troubleshooting step for onboard client issues
• The reset affects the local system installation only

Ctrl + F5 — Force Client Refresh (Ashore Users)

Performs a full client refresh and reloads application resources.

Use this option if:

• The application appears outdated
• Menus or content are not updating correctly
• Minor UI or cache-related issues occur ashore

Navigation

Press Ctrl + F5

Notes

• Recommended for shore-based users
• Refreshes cached application content

Ctrl + U — Force Update System Data

Forces the system to download and refresh all operational data.

This includes:

• Reports
• Checklists
• Governing documents
• Templates
• Reference data

Use this option if:

• A report is missing
• Report titles appear outdated
• Checklists or documents are not updated
• Recently published content is unavailable

Navigation

Press Ctrl + U

Notes

• Recommended after synchronization issues
• May take several minutes depending on connection speed

Ctrl + H — View Entity History

Opens the History tab for the currently edited entity.

Supported entities include:

• Reports
• Audits
• Findings & Correctives (F&C)
• Similar editable records

The History view displays:

• Timeline of changes
• Previous modifications
• User activity history

Navigation

Open entity in Edit Mode → Press Ctrl + H

Notes

• Available only while editing an entity
• Useful for auditing and troubleshooting changes

Troubleshooting Recommendations

Security Recommendations

• Ensure work is saved before performing resets or updates
• Only authorized users should perform troubleshooting actions
• Review entity history regularly for audit tracking and accountability